These terms of use, by you as an individual, within any country of the world (where Mumkenn and its usage are authorized) of applications, contents, products and services facilitated by Sakher Group, a private LLC established in Amman, Jordan. 

PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING OR USING THE SERVICES.

Your access and use of the Services constitutes your agreement to be bound by these Terms, which establishes a contractual relationship between you and Mumkenn. If you do not agree to these Terms, you may not access or use the Services. These Terms expressly supersede prior agreements or arrangements with you.

Mumkenn may restrict you from accessing or using the Services, or any part of them, immediately, without notice, in circumstances where Mumkenn reasonably suspects that:

• you have, or are likely to, breach these Terms; and/or

• you do not, or are likely not to, qualify, under applicable law or the standards and policies of Mumkenn and its affiliates, to access and use the Services.

Mumkenn may terminate these Terms or any Services with respect to you, or generally cease offering or deny access to the Services or any portion of them:

• immediately, where Mumkenn reasonably suspects that:

  • you have, or are likely to, materially breach these Terms; and/or

  • you do not, or are likely not to, qualify, under applicable law or the standards and policies of Mumkenn and its affiliates, to access and use the Services; or

• on 40 days' written notice to you, where Mumkenn, acting reasonably, terminates these Terms or any Services for any legitimate business, legal or regulatory reason.

Terminology used through the contract:

End User: The user that orders products and/or services from the Mumkenn Application.

 Provider: The provider of a service, product, or information.

 Product: Items displayed through the application by the product provider then then purchased and delivered to the End User

 Service: a service requested by the End User from the Service Provider

 Information: Information that will be used by the user, similar to the yellow pages

Binding Agreement

In the case of viewing, browsing, using or accessing the Mumkenn or submitting any content to Mumkenn, this is considered an acceptance of the terms of use and a binding legal agreement between you and Mumkenn without restriction or condition, and you agree that every visit you make to Mumkenn will be subject to  to the terms of use in effect at that time, and that continued use of the application is possible or after modifications to these terms of use confirm that you have read, accept and agree to be bound by such modifications.

 Non-binding agreement

In the event that you do not agree to the terms of use on the Mumkenn application, you may not use the Mumkenn application.  Mumkenn, reserves the right to amend the terms of use on the application at any time and without prior notice, and the user must review the terms and conditions constantly to confirm any modification.

Application purpose

The purpose of this application is to provide a simple and convenient service to users and providers and to link them with products, services and information, Mumkenn provide the services described in the description of Mumkenn.

Description of the application

The application contains many sub-services as follows:

• Faniyeen: The service-based application that allows users to order specialized home-services. A category of a specialized application that includes the services of plumbers, carpenters, mechanics, gardeners, construction workers, blacksmiths, upholsterers, electricians and other service providers on Mumkenn.

• Matbakhi: A category within Mumkenn that specializes in providing food regulations through product providers, different types of food from the home kitchen to the user, which provides users with the ability to order foods made specifically for the kitchen from another home directly to their homes upon completion of the request on Mumkenn.

• Yadawiyat: a branch within Mumkenn specialized in handicrafts that includes specific artistic areas such as accessories, woodworking designs, gardening, visual arts, pottery, herbs, candles, soaps, tailors and embroidery.

• .

 Terms of use:

The terms of use of the Mumkenn application are limited to the use of its services, products and information on it for its sole intended use, and the use of the application to trade in illegal, unethical or unregistered means is completely unacceptable by the providers of the application, and will result in account termination or other punishments dictated by the laws in which the acts were held.

The Mumkenn application does not sell or interfere in any way with the production, manufacture or preparation of any food, product or service, and what this online application offers to users is only to provide the ability to search and find the products, services and local information shared in the Moken application and  that it provides to their chosen address and request through it.  Providers of these services, products and information are solely responsible for compliance with the laws, regulations and standards applicable in the country, such as those related to the preparation, sale, marketing and safety of the product or service.  Adopting and undertaking the subscribers’ products or services, components or quality of any products, and they abide by the applicable laws and regulations for preparing the product or providing the service or information, as this responsibility rests solely with the provider of the service, product or information.  Users have to view the information provided through Mumkenn that users request directly from the Mumkenn application in terms of the quality of the product, service or information, as well as its compliance with applicable laws and regulations.

Mumkenn does not guarantee in any way the quality and timeliness of any service or product, or that it is not compatible with applicable laws and regulations, nor does it guarantee the conformity of the products and services offered on the application to what is actually offered to users.

 Referring to providers of the Matbakhi branch, they undertake to prepare food according to special standards such as food hygiene, standards of organic food or food that causes special sensitivity, food free of alcohol, nuts, pork, gluten free and lactose free.  However, Mumkenn does not independently verify or verify these representations.

The Mumkenn application will not be obligated or responsible for any food or services that are unhealthy or do not conform to specifications and cause negative consequences that lead to resentment or dissatisfaction by users.

Mumkenn users are solely responsible for ensuring that the delivery addresses are correct and Mumkenn will not have any liability or responsibility for any wrong addresses, however the delivery time may be affected by factors outside its control and therefore cannot be guaranteed.  We will inform the user to the best of our abilities if we become aware of any unexpected delays.

Mumkenn is solely a platform for which service providers and end users are connected through trade and transactions of goods and services. Quality control of said goods and services are designed and standardized by the specialist themselves, and are reflected by their ratings and reviews. Mumkenn is not held liable for any subpar products or services that are acquired through the application, but rather operates on user sourced reviews to accumulate the information. Mumkenn regularly reviews service providers' reviews using pre-confirmed guidelines for service in order to maintain a high quality standard of customer satisfaction.

User accounts

In order to use most aspects of the Services, you must register for and maintain an active personal user Services account (“Account”). You must be at least 18 years of age, or the age of legal majority in your jurisdiction (if different than 18), to obtain an Account. Account registration requires you to submit to Mumkenn certain personal information, such as your name, address, mobile phone number and age, as well as at least one valid payment method (either a credit card or accepted payment partner). You agree to maintain accurate, complete, and up-to-date information in your Account. Your failure to maintain accurate, complete, and up-to-date Account information, including having an invalid or expired payment method on file, may result in your inability to access and use the Services or Mumkenn’s termination of these Terms with you. You are responsible for all activity that occurs under your Account, and you agree to maintain the security and secrecy of your Account username and password at all times. Unless otherwise permitted by Mumkenn in writing, you may only possess one Account.You may not authorize third parties to use your Account, and you may not allow persons under the age of 18 to receive transportation or logistics services from Third Party Providers unless they are accompanied by you. You may not assign or otherwise transfer your Account to any other person or entity. In certain instances you may be asked to provide proof of identity to access or use the Services, and you agree that you may be denied access to or use of the Services if you refuse to provide proof of identity. The success of user and service providers on Mumkenn is greatly dependent upon both parties' ratings and reviews on one another, in order to maintain the integrity and experience of future transactions.

Application functionality

• The user requests a product, service or information through Mumkenn from the list of categories of Mumkenn through the order selection button.

• The user makes sure of the request and the correctness of the information contained in the request and correcting any errors before pressing the button to execute the request.

•  WhenMumkenn receives the user's request, then Mumkenn will start executing the user's request and send a message stating that the user's request has been received and sent to the service provider or product.

• The payment method that suits the user must be chosen.

• The user is obligated to pay the fees for delivery services added to the invoice of the service provider or the order.

• In the event of any error at any stage of the request, Mumkenn returns the user to the previous page to re-complete the request.

• The application can accept orders around the clock, but delivery is limited between.

 Supplier Responsibilities

While using the Mumkenn application services, the Provider accepts and acknowledges the following:

 The information contained in the registration form is correct, provided that this information is required, and that the provider is solely responsible for any losses, that may arise from any wrong information or insufficient information (for example, forgetting the password) and in those cases, his membership is terminated.

 The provider is solely responsible for all the ideas, opinions and personal data that they mentions while using the Mumkenn application, as well as for all files that are uploaded to Mumkenn and the personal information sent, and Mumkenn will not be responsible in any way for those files, or for  Access to any services, products, or information provided through Mumkenn that is not authorized or in any way other than those specified by Mumkenn, not to change the software in any way, and indemnify an application for all material and moral losses in the event of the provider's non-compliance with the above-mentioned materials.  The possible application will not be responsible for any damages that may arise, from reading the data belonging to any provider by any unauthorized individuals.  The provider must not send any messages that are threatening, immoral, racist or contrary to the laws of Jordan and international agreements.  Any correspondence, addresses or pseudonyms must not be in violation of the regulations, public morals, good behavior and laws.  Providers undertake not to harass or threaten other Users or Providers, or any of our customer service employees, not to act in a manner that affects the use of the Services by other Users or Providers. Providers must not send, print, distribute or circulate any immoral, inappropriate material  is unlawful or may cause damage to the names of any persons or organizations, or advertises, sells or offers to sell any products, services or information, or engages in any harmful acts such as survey, competition or chain letters, and not to transmit any information or software that may  lead to damage to the information or software on the devices of users and other providers. All records or materials obtained by using the application services may be within the consent of the provider, and the provider will be fully responsible for any damages or loss of information or any other losses, resulting from the device is the provider's computer, and the provider is not entitled to claim compensation for any losses arising from the use of the Mumkenn application, and is also committed not to use the services of the possible application for any commercial or advertising purposes without obtaining the approval of the possible application.

 Not to e-mail any information that is legally prohibited or distribute any unauthorized messages such as chain mail, malware, etc., and not to record and misuse any personal information belonging to others.  The provider himself is responsible for all kinds of actions that are carried out under his name.  Not to use the Application through a third party account/registration without the express consent of the account holder, not to use the Application for illegal purposes, not to commit any infringing actions on Mumkenn or with respect to the content on the Application. Providers also agree not to use Mumkenn for doing any commercial activities  other than the unauthorized use of the Application, not to copy any content, including without limitation content of lists of service providers, products or information of others, for republishing in print or online, and not to create reviews of providers or record any entries for or with any commercial purpose or other purpose or intent not in good faith with the purpose of creating a Enabled Account, not attempting to gain unauthorized access to other people's computer systems from or via Enabled Account, not interfering with another person or parties' use of Enabled Account, and not downloading or transmitting viruses  or other malicious, disruptive or destructive files, and/or not disabling, interfering with or even causing damage to or otherwise violating the security of an applicable application, or any services, software or hardware associated with the system, accounts, passwords, servers or networks associated with an application that is enabled or which  It is accessed through affiliate or linked sites or websites (including those of our partner providers of services, products and information).

 Credit cards or any other active payment mechanism that the customer uses to pay through the electronic payment gateway on a possible application must be owned by the same provider.  In the event that the ownership of the card or any other payment mechanism belongs to another person, the provider must use it legally, with the approval of the card owner or the owner of the other mechanism.

 Supplier Material and Conduct

 Other than personal information, which is covered in Mumkenn privacy policy, any material that the Provider transmits or publishes on Mumkenn will be considered non-confidential and non-personal.  Mumkenn shall have any obligations with respect to these materials.  We and any person we designate will be free to copy, correct, distribute, embed or otherwise use such material and all data, images, sounds, text and other things included in it for any and all commercial or non-commercial purposes.

 The provider is prohibited from posting, downloading, or sending to or from Mumkenn any of the following materials:

 Violate any applicable local, national or international law.

 illegal or fraudulent.

 It amounts to unauthorized advertising or contains viruses or any other malicious software.

 The Provider shall not misuse an Enabled Account (including by hacking)

 Any comments or observations made by the Provider on a possible application must not:

 Contain any defamatory, obscene or infringing material.

 Promote violence or discrimination.

 Infringe someone else's intellectual property rights.

 Violate any legal duty to a third party (such as a duty of confidentiality).

 Promote illegal activity or breach another's privacy.

 give the impression that it is issued by us or are used to impersonate another person or provide false information about the provider's association with another person;

 The prohibited conduct in the above paragraphs is not exclusive.  You will reimburse Enabled Application for all costs and damages incurred by you as a result of your violation of any of these restrictions.

 Mumkenn will cooperate fully with any law enforcement agencies or court decisions that require us or direct us to disclose the identity or location of any person who publishes any material in violation of the above-mentioned paragraphs.

Cancelling order

•  The user has the right to cancel the request within 5 minutes of the request from Mumkenn, after which he cannot cancel and the user is obligated to complete the request.

•  The request may be canceled by the enabler, the service provider or the product before notifying the user of the progress of the procedures for executing the request.

• Mumkenn may cancel the application if there is a defect in the progress of the procedures for processing and executing the application.

Return Products

• The user has the right to return the product if the product does not meet the required specifications.

• The user has the right to return the product if the delivery period exceeds an hour from the delivery time specified by the service provider or product.

• Mumkenn has the right to return the product to the product provider if this affects the relationship with users.

• The service provider or the product shall bear all the obligations resulting from the cancellation if it was due to the failure to provide the product or service.

• If the order is delayed due to a default by the delivery company and the delay is beyond the specified time, the delivery company shall bear the responsibility for that.

•  payment methods

• The user can pay through Mumkenn according to the payment methods available in the application, which may change according to the criteria that suit the Mumkenn application.

• If the payment is cash, the user pays the full amount upon receipt, which includes the value of the product or service, the delivery amount, and a Mumkenn application commission for the delivery employee for any other costs.

• If the payment is through electronic payment methods, credit cards, PAW or any other payment methods other than cash, the user pays the full amount to the Mumkenn application and Mumkenn distributes the amount to its users from the service provider, the product or the delivery company and deducts any other expenses or commissions and keeps it  The amount of commission for the service or product provided.

• The user shall bear the consequences of the electronic payment procedures and ensure that no amount paid for this method will be refunded.

• The user is required to be present with his contact numbers to ensure payment of the amount due to him to purchase the product or provide the service.

• Credit cards, electronic payment options, or bank accounts used by the user himself must be legal, and if they are used by another person, the user guarantees their use by legal means.

 Location:

In order to use all aspects of the services, you must allow for location services to be activated in order for a successful compilation of specialists and vendors to be provided; as well as delivered upon necessary location. It is Mumkenns responsibility to ensure that the locations received are only to be used for the service of its users in order for satisfactory functions. Data will only be saved by confirmation of the user, for easier experience, otherwise data will be erased. If data from location services prove that Mumkenn does not serve the area or region where the user is, then services will not be provided. Buyers are solely responsible for verifying the accuracy of delivery addresses, and Mumkenn shall have no liability or responsibility for any such erroneous addresses. All food preparation and deliveries are the sole responsibility of the shop accepting the order. Please be aware that the shop will do everything they can to meet the delivery time specified, however delivery times may be affected by factors beyond their control and therefore cannot be guaranteed. We will inform you if we become aware of an unexpected delay. 

Ticketing:

Mumkenn communicates with its Users through the ticketing system, in which users send responses involving issues or queries experienced during the cycle of the application, regarding but not limited to Provider issues, Third-Party delivery issues, provider products, recurring bugs within the application and so forth. Mumkenn’s Support staff can take up to 24 hours to respond to claims and issues, however are not held liable if the duration of response extends itself. Communication through the ticketing system is done entirely through the application between a user and a support staff member. If claims escalate beyond that, Mumkenn may be required to contact the user through other means, such as telephone call or text and email. Mumkenn is not obligated to follow through on all requests, however are required to go over every claim thoroughly.

Payments:

Specialists agree to payments that are set forth by Mumkenn for their Service Provider application to function:

• Percentage of order transaction, this method is used for product based buisness’s that involve cataloging and delivery of products and items:

  • Matbakhi Service Providers

  • Yadawiyat Service Providers

• Subscription Fee’s, based on the duration of the Specialists selected subscription either monthly, biannual or annual. This method is used for Service Providers that conduct services that require going to the location and servicing the End User by means of their profession and conducting their trade through the Mumkenn Application: 

  • Faniyeen Service Providers

E-commerce vendors are subjected to a specified percentage of transaction fee. The percentage on the transaction fee is determined based on the price of the product before tax and delivery. Each Transaction will remove a percentage of the profit, and add it as a negative number in the wallet of the Service Provider’s Mumkenn Account. Service Providers will be required to regularly pay off their due to Mumkenn. Providers will pay Mumkenn by means pre-approved by Mumkenn Support Staff. Providers may ask for extensions of payment if circumstances are approved by Mumkenn Support Staff. Missed subscription payments upon due date will result in deactivation of account until payment of missed and current subscription fees are paid. If no payment is received within this period, then the account will be suspended then terminated. 

For each Item sold by Specialist via the Mumkenn Application, Driver will pay Specialist as follows: the Retail Price (as defined by the order details in the application) of all Items that Specialist sells via Mumkenn (excluding any Sales Tax collected on Specialist’s behalf). The Fee does not include any applicable taxes.

You understand that use of the Services may result in charges to you for the services or goods returned by the Delivery Service and/or unaccepted by the End User, If order is returned because of reasons not limited to:

• Wrong Item(s) delivered

• Missing Item(s) from order

• Poorly produced item(s) from order

After you have received services or goods obtained through your use of the Service, Mumkenn will facilitate your payment of the applicable Charges on behalf of the Third Party Provider as such Third Party Provider’s limited payment collection agent of payment is charged through payment methods other than cash. Payment of the Charges in such manner shall be considered the same as payment made directly by you to the Third Party Provider. Charges will be inclusive of applicable taxes where required by law. Charges paid by you are final and non-refundable, unless otherwise determined by Mumkenn. You retain the right to request lower Charges from a Third Party Provider for services or goods received by you from such Third Party Provider at the time you receive such services or goods. Mumkenn will respond accordingly to any request from a Third Party Provider to modify the Charges for a particular service or good.

All Charges are due immediately and payment will be facilitated by Mumkenn  using the preferred payment method designated in your Account, after which Mumkenn will send you a receipt by email or otherwise requested methods. If your primary Account payment method is determined to be expired, invalid or otherwise not able to be charged, you agree that Mumkenn may, as the Third Party Provider’s limited payment collection agent, use a secondary payment method in your Account, if available.

As between you and Mumkenn, Mumkenn reserves the right to establish, remove and/or revise Charges for any or all services or goods obtained through the use of the Services at any time in Mumkenn sole discretion. Mumkenn will use reasonable efforts to inform you of Charges that may apply, provided that you will be responsible for Charges incurred under your Account regardless of your awareness of such Charges or the amounts thereof. Mumkenn may from time to time provide certain users with promotional offers and discounts that may result in different amounts charged for the same or similar services or goods obtained through the use of the Services, and you agree that such promotional offers and discounts, unless also made available to you, shall have no bearing on your use of the Services or the Charges applied to you. Mumkenn does not partake in the delivery of products to the users location, however is handled by our outside partner, therefore all delivery fees in receipt are not the responsibility of Mumkenn but that of our delivery partner.

You understand that use of the Services may result in charges to you for the services or goods you receive from a Third Party Provider. After you have received services or goods obtained through your use of the Service, Mumkenn will facilitate your payment of the applicable Charges on behalf of the Third Party Provider as such Third Party Provider’s limited payment collection agent. Payment of the Charges in such manner shall be considered the same as payment made directly by you to the Third Party Provider. Charges will be inclusive of applicable taxes where required by law. Charges paid by you are final and non-refundable, unless otherwise determined by Mumkenn. You retain the right to request lower Charges from a Third Party Provider for services or goods received by you from such Third Party Provider at the time you receive such services or goods. Mumkenn will respond accordingly to any request from a Third Party Provider to modify the Charges for a particular service or good.

All Charges are due immediately and payment will be facilitated by Mumkenn using the preferred payment method designated in your Account, after which Mumkenn will send you a receipt by email. If your primary Account payment method is determined to be expired, invalid or otherwise not able to be charged, you agree that Mumkenn may, as the Third Party Provider’s limited payment collection agent, use a secondary payment method in your Account, if available.

As between you and Mumkenn, Mumkenn reserves the right to establish, remove and/or revise Charges for any or all services or goods obtained through the use of the Services at any time in Mumkenn’s sole discretion. Mumkenn will use reasonable efforts to inform you of Charges that may apply, provided that you will be responsible for Charges incurred under your Account regardless of your awareness of such Charges or the amounts thereof. Mumkenn may from time to time provide certain users with promotional offers and discounts that may result in different amounts charged for the same or similar services or goods obtained through the use of the Services, and you agree that such promotional offers and discounts, unless also made available to you, shall have no bearing on your use of the Services or the Charges applied to you. Mumkenn does not partake in the delivery of products to the users location, however is handled by our outside partner, therefore all delivery fees in receipt are not the responsibility of Mumkenn but that of our delivery partner.

Prepaid / Credit Cards. Please read the terms and conditions of the service before using the prepaid/credit card service payment method:

•  The user is responsible for paying the provider, and the provider may charge additional fees if the user adds a “special order” or “general request” to his order, and payment for these additional orders will be made in cash upon delivery of the order.

•  The user has the right to cancel the order if the delivery time exceeds more than an hour from the delivery time specified by the provider, and the amount paid by the user will be refunded to the customer’s account unless otherwise agreed between the user and the service provider.

•  The user has the right to cancel prior to the Product or Service Provider accepting the order. If User wants to cancel the order afterwards, they must contact Mumkenn’s support staff through the ticketing system available through the application. Mumkenn reserves the right to deny any cancellation requests of progress of the order has reached a point beyond the capabilities of service and product providers to cancel.

• The process of refunding the amount to the user’s account via the payment gateway of the prepaid / credit card or any electronic payment method may take the period determined by the payment company for itself, and in the event of any delay in re-crediting the amount to the account of the user who paid it, the user must follow up with  The bank directly and we will send an email to the user containing a printed copy of the printed refund notice from the payment gateway of the prepaid / credit card or electronic payment methods as a reference for him in the event that the customer wishes to review the bank.

• Users of the prepaid / credit card payment service are required to be present on their contact numbers.

• The user will be compensated by the supplier if any part of the order is missing (payment is only applicable for the missing item and the compensation is subject to the store's policy).

• Credit cards on the application must be owned by the user themselves.  If the ownership of the card belongs to another person, the user must use it legally, with the approval of the card owner.

• The user is fully responsible for executing and placing the order using the prepaid / credit card payment service after carefully reading all the terms and conditions.

Money Back Policy:

Mumkenn deals with the satisfaction of the users very seriously, and in the event of any problems with any request, please contact Mumkenn through our direct chat with the customer service department.

 We will assist the user or the provider and try to solve the problem, if any, and the amount will be refunded to the user in the following cases:

1. The user did not receive the order or received an incorrect order.

2. In the event of a delay in receiving the application for more than an hour.

3. In the event that there are fundamental defects in the application, such as the poor quality of the product or its quality.

4. The delivery employee is responsible for any defect that affects the order after receiving it from the supplier, and the delivery employee undertakes to pay the value of the damage resulting from poor delivery if it occurs.

 The amounts will be refunded from the service or product providers in the event that it is confirmed through the application that it violates the required specifications, or part of it will be refunded if the application or service is incomplete, as determined by Mumkenn and the policies of the companies providing payment services.

 Validity of application records is possible

In the event of disputes, that are associated with the Mumkenn application and the user and the service provider or the product provider, all parties agree that the restrictions or records contained in Mumkenn constitute valid, enforceable, absolute and comprehensive evidence and that this article has the characteristics of a contract of proof and that the user and the service provider or  The product provider waives in advance all kinds of objections to these restrictions or records, and these records are preserved in an application possible by law.

• Governing Law and Jurisdiction

  • The possible application terms shall be governed by and construed in accordance with Jordanian law.  

  • Disputes arising, related to these applicable terms of implementation (including non-contractual disputes) will be subject to the exclusive jurisdiction of the Jordanian courts.

•   Execution

  • If any part of these Terms of Use is deemed illegal, void or unenforceable for any reason, then that provision will be deemed severable from these Terms of Use and will not affect the validity and enforceability of any of the remaining provisions of these Terms of Use.

  • No waiver by us shall be construed as a waiver of any prior or subsequent breach of any provision.

 Privacy policy

All the data and information contained within the Mumkenn application is highly confidential information through which the communication will be between Mumkenn and the users and service or product providers, and that this data is dealt with by Mumkenn with the utmost caution and can be used for marketing and promotion and what achieves the benefit and service of Mumkenn and the user and the service provider or  the product.

 Membership system in the application is possible

 Any user of an enabled application gets a password and a username that is determined by the user himself.  This information is personal and restricted to the member alone, and the username is not given to two different members.  The password is known to the user only.  The user can change the password at any time.  It is also the user's sole responsibility to choose and protect the password.

 Mumkenn is not responsible for any problems that may arise from the use of the password.  Mumkenn does not share user information with third party companies, and the phone number may be shared with the provider that deals with it, in order to provide a fast and correct delivery service.  In order for the user to benefit from the services of Mumkenn that require membership in it, the user must enter the user name and password.  This process is called "login" to an enabled application.

 When using the Mumkeen application, the user must ensure that his personal information is true, accurate, valid and complete, and he must inform us of any changes to his personal information by updating his membership information on the Moken application or by calling (contact us) on the Mumkeen application.  With caution not to impersonate any other person or entity, or to use a false name or a name that is not authorized to be used.

 End User is not allowed to register multiple memberships for use by the same person.  Violation of this provision may result in termination of membership.

 Users' passwords shall be kept strictly confidential and shall not be shared or disclosed to any other person.  The user is responsible for all activities that occur or are offered through membership.  And if the user becomes aware or suspects that someone knows his password, then he must contact an enabled application immediately.

 The user may not use Mumkenn for any illegal or unauthorized purpose, including without limitation:

1. Distribute any unlawful, defamatory, abusive, threatening, harmful, obscene or objectionable material.

2. Sending material that violates the law, religions, creeds, doctrines or morals, results in civil liability or otherwise violates any laws, regulations, regulations or practices.

3. Interfering with any person's use or enjoyment of Mumkenn.

4. Causing harm to an Enabled Application, obstructing or reducing the operation of an Enabled Application, or attempting to gain unauthorized access to an Enabled Application or the networks connected to it, through hacking, deception, or any other similar means.

 We expect each device to hold only one user account.  In such cases, the user may be allowed to use the service but will not be able to enjoy the promotional offers.

 Visitor material and behavior

  Other than personal information, which is covered in Mumkenn’s privacy policy, any material that you submit or post on Mumkenn will be considered non-confidential and non-personal.  Mumkenn shall have any obligations with respect to these materials.  We and any person we designate will be free to copy, correct, distribute, embed or otherwise use such material and all data, images, sounds, text and other things included in it for any and all commercial or non-commercial purposes.

  The user is prohibited from posting, downloading, or sending to or from the Mumkenn application any of the following materials:

•   Materials that violate any applicable local, national or international law.

•   Illegal or fraudulent materials.

•   Materials that amount to unauthorized advertising or contain viruses or any other harmful software.

  The User may not misuse Enabled Application (including by hacking) Any comments or notes that the User makes on Enabled Application shall not contain:

•   Any defamatory, obscene or infringing material.

•   Material that promotes violence or discrimination.

•   Material that infringes another person's intellectual property rights.

•   Material that violates any legal duty to a third party (such as a duty of confidentiality).

•   Material that promotes illegal activity or invades another's privacy.

•   Materials that give the impression that they are issued by us or are used to impersonate another person or provide false information about the user's association with another person.

  The prohibited actions contained in the above paragraphs are not exclusive.  You, as a user, will indemnify the Company as possible for all costs, damages, and legal consequences that you incur as a result of a violation of any of these restrictions.

  Mumkenn will cooperate fully with any law enforcement agencies or court decisions that require us or direct us to disclose the identity or location of any person who publishes any material in violation of the above-mentioned paragraphs.

Prohibited activities

The user may not access or use the Application for any purpose other than that provided by the Application.  Mumkenn is for the personal use of users only and may not be used in connection with any commercial interests except those that are specifically endorsed or approved by Moken.  In the event that the User commits any prohibited activities, Mumkenn has the right to suspend, prevent or terminate the User's membership and prevent his access to the Service.

  Prohibited activities include but are not limited to the following:

  Criminal or tortuous activity, including but not limited to child pornography, fraud, trade in pornography, drug trafficking, gambling, harassment, stalking, spamming, copyright infringement, patent infringement or theft of professional secrets.

•   Advertise or solicit any person to buy or sell any products or services, unless authorized by an application.

•   Systematic restoration of data or other content from Mumkenn to create or author, directly or indirectly, a collection, author, database, or directory without any written permission of the Application.

•  Make any unauthorized use of the Application Services possible, including collecting the names of users or providers and/or email addresses of users or providers by electronic or other means for the purpose of sending unsolicited email.

•   Participation in any unauthorized formulation or linking to Mumkenn.

  Sending chain letters or unsolicited email to another user. Using any information obtained from Mumkenn in order to contact, advertise, solicit or sell to any provider without his prior express consent.

  Participating in any automatic use of the system, such as sending texts to add friends, sending notes or messages, or using any data mining tools or other data collection and extraction tools.

• Interfering with, disrupting or creating an undue burden on the Enabled Application or the networks or services associated with the Enabled Application.

• Attempting to impersonate another person or user.

• Using the username of another user.

• Sell or otherwise transfer your data.

• Using any information obtained from the application is possible in order to harass, offend or harm another person.

• Using the Mumkenn service as part of any effort to compete with Mumkenn or provide the services as a service desk.

• Decompile or reverse engineer any of the software that makes up an Enabled Application or forms part of an Enabled Application.

• Attempting to bypass any Enabled Application measures designed to prevent or restrict access to Enabled Application or any part of the Application.

• Harassment, annoyance, intimidation or threat to Mumkenn through any means of communication or to any employees or agents of Mumkenn or those who participate in providing any part of Mumkenn’s services.

  Displaying an advertisement or accepting payments or anything of value from a third party in exchange for you to perform any business activity on or through an application on behalf of that person, such as posting blogs or bulletins with a commercial purpose.

• Delete the copyright or other proprietary rights notice from any Contribution or Content on the Enabled Application.

• Using Mumkenn in any manner that is inconsistent with any and all applicable laws and regulations.

  Any suspicion of illegal operations on the application is possible.

  An Enabled Application may temporarily stop or completely stop running the Application at any time.

  Mumkenn will not have any responsibilities towards users, service providers, product providers, information providers or any other party due to temporary suspension or complete cessation of the application.

  After filling out the form data on the Mumkenn, the user name and password will be displayed and approved, and he may, after filling out the form data, which will be presented to customers by the Mumkenn.  By preventing its customers who have filled out the form data or communicated with the application, even though they have passwords, from obtaining a new password or from using their passwords for an indefinite period of time.

  The services, products and information of Mumkenn will be provided on time in a safe and complete manner, and the results that will be obtained from the services will be correct and reliable, and the quality of services will live up to expectations.

  Mumkenn has the right to back up and delete all or some of the files and messages that are provided by users while using the Mumkenn for some time during the periods deemed appropriate by the Mumkenn.  Mumkenn will not be responsible for support and deletion actions.

  Mumkenn has proprietary and copyright rights arising from ownership of information, documents, software, designs, graphics, etc., that it produces itself and/or purchased from abroad.

  Enabled is not responsible for any product or service that is ordered that has not been delivered by the provider due to unavailability.

  Mumkenn has the right to publish any information, documents, software, designs, graphics, etc. (such as messages, notices, reports/news, files sent to bulletins) that are produced by users and uploaded to the system by users and/or sent to another place within the application deemed appropriate by the Mumkenn and from this information may be copied and/or published by other users.  In such cases, Users will not charge any fees from Enabled Application.

  The obligation to change the information regarding the price and specifications of the product, service or information that is offered for sale via the Application is possible for the Providers used with the Application.  In the event of any wrong information related to the price, product specifications, service or information, Mumkenn may correct the error by canceling the order.

  Mumkenn may make any changes to the implementation of this Agreement and amend existing articles or add new articles for the purpose of complying with any technical obligations and legislation issued in the future.

  Mumkenn may change services that do not require membership to a form that requires membership.  Mumkenn may provide additional services and change some services in part or in full or convert them to a paid service.

  Enabled application may be unavailable at times to allow maintenance and update operations.  Although we will endeavor to inform users in advance of the unavailability of any aforementioned service, this cannot be guaranteed and we reserve the right to modify or withdraw the service at any time.

  Basic conditions for comment, evaluation service and adding comments

  Comments and Ratings submitted by users are approved according to the following criteria:

•   Direct Relationship:

  • The person with the comment and rating must have tested the service or product directly through the suppliers.

•   Acceptable Comment Content:

  • Mumkenn application is not obligated to accept any of the comments that are sent by users, and some of the reasons that we can refuse to publish comments because of them are as follows:

    • Comments that include discrimination based on religion, race, gender, age, marital status, physical or intellectual disability, offensive language, pornography, abuse, racism, hateful language, all of which cannot be published.

    • Comments that are not related to the subject of evaluating the product or service.

    •   Any content that has connotations or signs that violate the traditions of the community, or call for an illegal orientation.

    •   - Any violations in this regard, may lead to permanent removal of users on Mumkenn.

    •   Allegations of violating health laws.

    •   Comments that reflect outdated and out of date information.

Comment owners do not represent the opinion of Mumkenn whatsoever nor the main owner, nor any of its affiliates.  Mumkenn is not responsible for any liabilities, claims or losses arising from any Comments posted or any of the content on Mumkenn.

Termination of the agreement

  Enforcement may unilaterally terminate this Agreement at any time.

Product Delivery

  During any delivery of the product or service carried out by suppliers or delivery companies, and in the event that the user is not present at the address specified in the application, the products or services requested by the user will not be delivered to any other place.  In this case, the user must accept all legal responsibilities arising from the request to an address where he does not reside.

Advertisement

Mumkenn will archive necessary information on search history or preferences in order to compile advertisements (“Ads”) specific to presumed user interest. Advertisements will appear as banners throughout specific areas within the application (House Ads). 

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18.  If you are a parent, guardian or guardian and you are aware that your children have provided us with personal data, please contact us.  If we learn that we have collected Personal Data from children without verifying parental, guardian or guardian consent, we take steps to remove that information from our servers.

Intellectual Property Rights

The content on the Website and its Mobile Application ("Mumkenn") and the trademarks, service marks and logos contained therein ("Marks") are owned by or licensed to Mumkenn, and are subject to copyright and other intellectual property rights under the laws of the Hashemite Kingdom of Jordan and international conventions. Mumkenn and its Subdivisions’ Content, includes, without limitation, all source code, databases, functionality, software, website designs, audio, video, text, photographs and graphics. All Mumkenn and its Subdivisions’  graphics, logos, designs, page headers, button icons, scripts and service names are registered trademarks, common law trademarks or trade dress of Mumkenn in Jordan and/or other countries. Mumkenn’s trademarks and trade dress may not be used, including as part of trademarks and/or as part of domain names, in connection with any product or service in any manner that is likely to cause confusion and may not be copied, imitated, or used, in whole or in part, without the prior written permission of Mumkenn. Mumkenn on the website is provided to you "AS IS" for your information and personal use only and may not be used, copied, reproduced, distributed, transmitted, broadcasted, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of the respective owners. Systematic retrieval of data or other content from the website to create or compile, directly or indirectly, a collection, compilation, database or directory without written permission from Mumkenn is prohibited. 

Provided that you are eligible to use the website, you are granted a limited license to access and use the website and the Mumkenn content and to download or print a copy of any portion of the Mumkenn content to which you have properly gained access solely for your personal, non-commercial use. Mumkenn reserves all rights not expressly granted to you in and to the website and Mumkenn Content and Marks. If you download or print a copy of the Mumkenn content for personal use, you must retain all copyright and other proprietary notices contained therein. You agree not to circumvent, disable or otherwise interfere with the security related features of the website or features that prevent or restrict use or copying of any Mumkenn content or enforce limitations on use of the website or the Mumkenn content therein. 

Termination of the agreement

 Enforcement may unilaterally terminate this Agreement at any time.

  Product delivery

  During any delivery of the product or service that is carried out by Mumkenn application, through delivery companies approved by Mumkenn, or through individual persons approved by Service Providers alone. Service providers are held liable to actions and delivery of their selected drivers. Service Providers who deliver their own Product by themselves or by their own chosen delivery service or have their own drivers, Providers take the full responsibility about the orders delivery and timeliness to the End User. If Service Providers use the option to have their own delivery service, they must ensure that the driver is equipt with the necessary skills and legal documentations to proceed with the task. Mumkenn is not liable to any mishaps or delays that result from Service Providers personal Delivery Services. Mumkenn gives Providers another option of pre-approved delivery service(s), which charge their own surcharge which have no relation to the service providers. Mumkenn is only liable to the communication between Service providers and our approved Delivery Services. If there is a mishap during the delivery process, the delivery company has the responsibility to report it to Mumkenn, and each error is taken on a case by case basis.

If and when the driver reaches to the customer on time without any delays, the driver calls the customer many times, Mumkenn Support Staff may also try to call but the customer is unreachable. In this case the driver will wait for 5 minutes from arrival at customer, If the customer is still unreachable the product will be returned back to the store and it will be as a delivered order (Normal order), no refund for the customer as it is his/her mistake.

  Prepaid / Credit Cards

  Please read the terms and conditions of the service before using the prepaid / credit card service:

  The provider has the right to charge additional fees if the user adds a "special request" or "general request" to his order, and payment for these additional requests will be made in cash upon delivery of the order.

  The user has the right to return the order if the delivery time exceeds more than two hours from the delivery time specified by the provider, and the provider will be obligated to refund the amount that the user paid through Mumkenn if it was by credit card.

The provider has the right to cancel the request prior to the acceptance of the request, and therefore a possible application has the right to write to the user and ask the user to transfer the request to another provider.

The provider is obligated in the event of any missing part of the order to return the amount to the user (the payment is only applicable against the missing item and the compensation is subject to the provider’s policy)

Credit Cards or Bank Accounts used on the Mumkenn application must be owned by the same provider.  If the ownership of the card belongs to another person, the provider must use it legally, with the approval of the card owner.

The provider is entirely responsible for executing and placing the order using cash or prepaid/credit card payment service after careful reading of all terms and conditions.

License

    The Mumkenn Application grants the Provider permission (which may be revoked at any time for any reason and without reason) to view the Application and to download, electronically communicate, share via social networks or print individual pages from the Mumkenn Application in accordance with these Terms of Use and solely for the Provider's personal, non-commercial use, provided that Provider has not removed any  Trademark, copyright notice or other notice included on these pages.  No other use is permitted.  The Provider may not, for example, include information, content or other materials in any database, author, archive or cache.  The Provider may not modify, copy, distribute, republish, transmit, display, perform, reproduce, publish, reuse, resell, license, create derivative works from, transfer or sell any information, content, materials, software, products  or services obtained from an Enabled Account except as specifically stated above.  Except as specifically authorized by an Enabled Account, you may not link to an Enabled Account for any purpose or access an Enabled Account manually or with any robot, spider, web crawler, extraction software, or any automated process or device for the purpose of scraping, copying, or monitoring any  Part of the Application is enabled or any information, content, or materials on the Sites.  Mumkenn reserves all of its statutory and common law rights against any person or entity that violates this paragraph.  The Provider may not link or link to any Enabled Account pages or any content included therein, either in whole or in part, without the prior written consent of Enabled Account.  Links may be shared with the Mumkenn by means of the social sites on the Mumkenn.  Any other rights not expressly granted in these terms are reserved.

  Intellectual property rights

  The Content on Mumkenn and the trademarks, service marks, and logos included in these Terms (the Marks) are owned by or licensed to Mumkenn and are subject to copyright and other intellectual property rights in Jordan and international treaties.  The content of an application may include, without limitation, all core software content, databases, functionality, software, application designs, audio, video, text, photographs and graphics.  All graphics, logos, designs, page headers, icons, scripts, and service names belonging to Mumkenn are registered trademarks and trademarks under the common law or commercial form of Moken in Jordan and/or other countries.  Mumkenn trademarks and trade dress, including as part of the trademarks and/or as part of domain names, may not be used in connection with any product or service in any manner likely to cause confusion and may not be copied, imitated, or used either in whole or  Partially without prior written permission of the application is possible.  The content of the Application may be provided to the Provider “as is” for the Provider’s personal information and use only and may not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed or otherwise exploited for any other purposes whatsoever, without the written permission  Advance of application is possible.  Systematic restoration of data or any other content of the Application or of creating or authoring, whether directly or indirectly, a collection, author, database or directory without the written permission of the applicable Application is prohibited.

  As Provider is eligible to use Mumkenn Application, it is granted a limited license to access and use Mumkenn Application and Mumkenn Content and to download or print a copy of any portion of Mumkenn Application Content to which Provider has properly obtained free access only for personal use.  Mumkenn reserves all rights not expressly granted to the Provider over Mumkenn Application and Mumkenn Content and Marks.  In the event Provider downloads or prints a copy of Mumkenn Application Content for personal use, Provider shall retain all copyright and other proprietary notices contained therein.  You agree not to bypass, disable or otherwise interfere with the security features of Mumkenn App or features that prevent or restrict the use or copying of any Mumkenn Application Content or implement restrictions on the use of Mumkenn Application or Mumkenn Content.

   Changes to the Privacy Policy and Terms and Conditions

   We may update our Privacy Policy and Terms and Conditions from time to time.  Mumkenn will notify the Provider of any changes by posting the new Privacy Policy on this page.

   We will notify the Provider via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy and/or Terms and Conditions.

   You are advised to review this Privacy Policy periodically for any changes.  Changes to this Privacy Policy and Terms and Conditions are effective when they are posted on this page, through the application as well as on the website.

Last Update: January 1st, 2022

Privacy Policy of Mumkenn

This Application collects some Personal Data from its Users.

This document can be printed for reference by using the print command in the settings of any browser.

Policy summary

Personal Data collected for the following purposes and using the following services:

Device permissions for Personal Data access

Device permissions for Personal Data access

Personal Data: Approximate location permission (continuous); Approximate location permission (non-continuous); Biometric Data access permission; Calendar permission; Call permission; Camera permission; Camera permission, without saving or recording; Phone permission; Precise location permission (continuous); Precise location permission (non-continuous)

Full policy

Owner and Data Controller

Types of Data collected

Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Calendar permission; Camera permission; Precise location permission (continuous); Precise location permission (non-continuous); Approximate location permission (continuous); Approximate location permission (non-continuous); Phone permission; Biometric Data access permission; Call permission; Camera permission, without saving or recording.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.

Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.

Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.

Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.

Any use of Cookies – or of other tracking tools – by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published or shared through this Application and confirm that they have the third party's consent to provide the Data to the Owner.

Mode and place of processing the Data

Methods of processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;

provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;

processing is necessary for compliance with a legal obligation to which the Owner is subject;

processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;

processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Place

The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.

Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

Retention time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

Therefore:

Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.

Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

The purposes of processing

The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Device permissions for Personal Data access.

For specific information about the Personal Data used for each purpose, the User may refer to the section “Detailed information on the processing of Personal Data”.

Device permissions for Personal Data access

Depending on the User's specific device, this Application may request certain permissions that allow it to access the User's device Data as described below.

By default, these permissions must be granted by the User before the respective information can be accessed. Once the permission has been given, it can be revoked by the User at any time. In order to revoke these permissions, Users may refer to the device settings or contact the Owner for support at the contact details provided in the present document.

The exact procedure for controlling app permissions may be dependent on the User's device and software.

Please note that the revoking of such permissions might impact the proper functioning of this Application.

If User grants any of the permissions listed below, the respective Personal Data may be processed (i.e accessed to, modified or removed) by this Application.

Approximate location permission (continuous)

Used for accessing the User's approximate device location. This Application may collect, use, and share User location Data in order to provide location-based services.

Approximate location permission (non-continuous)

Used for accessing the User's approximate device location. This Application may collect, use, and share User location Data in order to provide location-based services.

The geographic location of the User is determined in a manner that isn't continuous. This means that it is impossible for this Application to derive the approximate position of the User on a continuous basis.

Biometric Data access permission

Used for accessing the User's biometrical Data and/or authentication systems, such as for instance, FaceID.

Calendar permission

Used for accessing the calendar on the User's device, including the reading, adding and removing of entries.

Call permission

Used for accessing a host of typical features associated with telephony.

Camera permission

Used for accessing the camera or capturing images and video from the device.

Camera permission, without saving or recording

Used for accessing the camera or capturing images and video from the device.

This Application does not save or record the camera output.

Phone permission

Used for accessing a host of typical features associated with telephony. This enables, for instance, read-only access to the “phone state”, which means it enables access to the phone number of the device, current mobile network information, or the status of any ongoing calls.

Precise location permission (continuous)

Used for accessing the User's precise device location. This Application may collect, use, and share User location Data in order to provide location-based services.

Precise location permission (non-continuous)

Used for accessing the User's precise device location. This Application may collect, use, and share User location Data in order to provide location-based services.

The geographic location of the User is determined in a manner that isn't continuous. This means that it is impossible for this Application to derive the exact position of the User on a continuous basis.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

Device permissions for Personal Data access

The rights of Users

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following:

Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.

Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.

Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.

Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.

Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.

Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.

Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User's consent, on a contract which the User is part of or on pre-contractual obligations thereof.

Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

Additional information about Data collection and processing

Legal action

The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services.

The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User's Personal Data

In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

How “Do Not Track” requests are handled

This Application does not support “Do Not Track” requests.

To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Application and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.